Policies

Shipping (within United States)

Processing time (assembling your order for pickup or local delivery to post office)

  • 1-2 business days

Estimated shipping times

  • 2-7 business days via USPS. Actual delivery time will depend on the shipping class you choose.

Sales Tax

Orders shipped within Pennsylvania will have a 6% sales tax automatically added to their order.  Allegheny County shipping addresses will have an additional 1% sales tax added to their order.

Payment options

Secure options:

  • Credit Card (via Square)
  • PayPal Express (via PayPal)

These credit card processors keep your payment information secure. Apothecary Muse never receives your credit card information.

 

Returns & exchanges

I take great pride in creating a tone of transparency so that you know exactly what the product looks like and its ingredients so that you can make an informed purchase.  I also make products in small batches so that they are fresh upon delivery and will last a reasonable amount of time for your use.  With that said, I understand that mistakes can happen.

  • I gladly accept cancellations before an item has shipped.
  • I do NOT accept returns or exchanges due to the hygienic nature of the products.
  • Please contact me if you have any problems with your order upon delivery; I will use discretion in my decision to offer a credit (less shipping) if product is damaged in transit and pictures are provided.

Privacy policy

I will only use your shipping and billing address, and contact information to communicate with you about your order, fulfill your order, or for legal reasons (like paying taxes).

 

Last updated on March 16, 2018